As a Product & Transformation Leader with over 20 years of experience across diverse industries like consulting, financial services, banking, e-commerce, and retail tech, Ninika Nanda has embarked on a journey marked by a relentless pursuit of innovation and inclusive growth. Her career path has been enriched by her tenure at renowned organisations such as Barclays, CGI Consulting, Tesco, WorldPay, IBS Software, Aviva Insurance, Compare The Market & many more.
Throughout her journey, Ninika’s passion for lifting business growth and enhancing customer experience through cutting-edge technology has been unwavering. Whether through omnichannel digital strategies, AI, machine learning, or cloud computing, she has consistently sought to leverage the latest advancements to drive tangible results and foster sustainable growth.
However, Ninika’s commitment extends beyond the boardroom. Her passion for giving back to the community has led her to engage with numerous initiatives as a mentor and ambassador. Particularly noteworthy is her involvement with Women of Fintech, where she serves as an advocate and mentor, championing diversity and empowerment within the financial technology sector.
Mentorship has been pivotal in Ninika’s growth, both personally and professionally. Inspired by supportive mentors, she has embraced the role of a mentor herself, advocating for women and minority communities while serving as a board director and community leader. Balancing her career with motherhood has reinforced her resilience and organisational skills, shaping her into a stronger leader.
Ninika’s approach to leadership is grounded in authenticity and values. She fosters trust and collaboration within teams, encouraging open communication and a shared sense of purpose. Through strategic thinking and tactical execution, she has delivered impactful solutions, from global e-commerce platforms to omnichannel banking products, driving revenue enhancement and cost reduction.
The COVID-19 crisis has accelerated digital transformation, reshaping consumer behaviour and business strategies. While the fundamentals remain unchanged, the pandemic has underscored the importance of agility and innovation. Technologies like AI, CRM integration, and e-wallets have streamlined the e-commerce experience, responding to evolving consumer needs.
Building high-performance teams entails fostering mutual trust, open communication, and a collaborative mindset. Overcoming barriers like role ambiguity and lack of trust requires effective leadership and a commitment to creating a supportive environment where every team member can thrive.
Ninika’s leadership style emphasises inclusivity and empowerment, inspired by her mother’s example of selflessness and perseverance. She advocates for flexible working arrangements and promotes diversity in the workplace, recognising the value of diverse perspectives and experiences.
As we navigate the future, Ninika remains committed to driving positive change, both within organisations and communities. Through mentorship, advocacy, and strategic leadership, she strives to empower individuals, champion diversity, and create a more inclusive and equitable society.
In the journey ahead, Ninika aspires to continue honing her leadership skills, leveraging her strategic acumen to solve complex challenges and achieve business objectives. Whether through mentoring, community engagement, or innovative solutions, she is dedicated to making a meaningful impact and fostering a culture of growth, inclusion, and sustainability.