The desire to eat native food cannot be ignored in people who settle overseas. Many food businesses are trying their efforts to provide community-based food service to people living in different corners of the world.
HungryPanda is one such name that is gaining immense popularity for providing Chinese food to Chinese individuals overseas. The food delivery company has taken advantage of the explosion in the global food industry to grow immensely with a big profit in its pocket.
Established in 2017 by Eric Liu, HungryPanda is headquartered in London and it has expanded its services in different corners of the world to put an end to the homesickness of the Chinese people living overseas.
HungryPanda aims to satisfy the hunger of the Chinese people by providing them with the best quality food items. In just four years since its establishment, the Chinese food delivery company has spread its reach enormously in the food market.
Rapidly Scales New Heights of Profitability
Owing to its outstanding operations and farsighted business model, HungryPanda is scaling new heights in terms of its profitability. It is a result of its growth-oriented approach and its willingness to serve its customers enthusiastically.
From 18th January, HungryPanda has officially kicked off the Chinese New Year Festival to mark the beginning of New Year’s month. It has tied up with local restaurants & supermarkets to help Chinese customers get their favorite food items easily.
HungryPanda offers supermarket sales and half-price groceries to give a New Year’s bonus to everyone. It aims to end the homesickness of people during the pandemic by offering them New Year’s Eve dinner sets and the opportunity to get customized reunion dinner to enjoy the original Chinese New Year.
Improvement in App System to Boost the User Experience
HungryPanda launched a 3.0 version app system on 1st December 2020 with an optimized interface design and improved playability of the app to ensure its smooth & convenient run. The step was taken by HungryPanda to improve the customer experience.
Its customer-centric policy is a major reason for its high popularity among overseas Chinese communities in a limited time. In the new app system, the common features are user-friendly design, more functional modules, richer page categories, personalized display for regions, and optimized loading speed.
Focuses on Expansion Through Investment
In order to expand its services, HungryPanda declared a $70 million Series C round investment on 30th November 2020 to boost its standing in the global food industry. The Chinese food delivery company raised $90 million throughout the previous year and it is a record for the Asian food delivery field.
Currently, HungryPanda runs its operations in 47 cities in different countries namely Australia, Canada, France, New Zealand, the UK, and the US. The food delivery company is profitable in major locations such as New York and the UK due to its farsighted business model.
Introduces More Growth Opportunities for Merchants
HungryPanda has worked exceptionally well to help merchants grow their stalled food businesses during the pandemic. In its new app version, it has amended the review system, adjusted the score information & review contents of restaurants, and optimized keyword searching.
This is aimed to provide them more growth opportunities and increase their exposure. For customers, the new system provides accurate information on discounts & various customer services to boost marketing functions.
Maintains Brand Value During Pandemic
HungryPanda focuses on a customer-oriented approach by providing robust services to them. It works to improve customer services by providing a useful Chinese food app. HungryPanda aims to boost its brand value and it is evident from its recent developments.
During the pandemic, HungryPanda provided Chinese food to over 55 million Chinese living abroad. For this, the Chinese food delivery company tied up with local Chinese restaurants to make it easy for people to access the Chinese food.
The company hired more employees to run its food delivery operations safely & conveniently for overseas Chinese communities. HungryPanda operates in 47 cities across the world and it enjoys a partnership of over 90% of Chinese restaurants.
Promotes Digitization for Easy Access to the Chinese Food
In order to help customers easily access delicious Chinese food, HungryPanda lays its focus on the digitization of overseas Chinese food services. The company aims to bridge the gap between Chinese communities and traditional Chinese food by focusing on the health and safety of both customers & merchants.
HungryPanda has enlisted strict sanitary rules & guidance for both merchants and drivers to ensure contactless delivery of food to customers. Additionally, it fulfills its social responsibilities by sending 100,000 health packages with items such as face masks & sterilization supplies for Chinese students.